Data Protection

Fbbet's Privacy Policy — Your data, our responsibility

Protecting your personal information is Fbbet's top priority. This policy explains what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
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SSL Encrypted
Secure Data Storage
No Sale to Third Parties
KYC Secured
24/7 Security Monitoring

How We We Protect Your Data

Key pillars of Fbbet's data protection framework at a glance

Encrypted Storage

All your personal and financial data is stored using AES-256 encryption. Data transfers are completed over SSL connections, so no one can intercept your information in transit.

KYC Data Protection

Documents submitted for identity verification — NID, passport, or driving licence — are stored with the highest level of security and are accessible only to authorised personnel.

Not Shared with Third Parties

Fbbet never sells your personal information to advertisers or third parties. Data is used solely for service improvement and legal compliance.

Secure Payment Information

All transaction data processed through bKash, Nagad, and Rocket is stored in encrypted form. Card numbers and payment PINs are never stored.

Your Control

You can request to update, correct, or delete your information at any time. This can be done easily through Fbbet support.

24/7 Security Monitoring

Fbbet's security team monitors systems around the clock. Any unusual activity is detected and acted upon immediately.

1 Introduction

Welcome to Fbbet. Our privacy policy ("Policy") explains what information we collect about you when you use the Fbbet platform, how we use it, and how we keep it secure. This policy has been written in plain, straightforward language with Bangladeshi users in mind.

Fbbet believes privacy is a fundamental right. We want you to know where your data goes, why it is collected, and what rights you have. Transparency is our core principle.

By using the Fbbet platform, you are considered to have accepted this privacy policy. If you disagree with any part of this policy, please stop using the platform or contact our support team.

Please Note: This privacy policy works in conjunction with Fbbet's terms and conditions. Reading both together will give you a full understanding of your rights and protections.

2 What Information We Collect

Fbbet collects your information from various sources. In each case, only the data that is strictly necessary is collected — nothing more.

Data Type Details Purpose of Collection
Identity Information Full name, date of birth, NID/passport number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Communication
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, device model Security & Fraud Prevention
Gaming Information Game history, bet records, login timestamps Service Improvement & Responsible Gaming

We also automatically collect certain technical information — such as how long you spend on a page, which device you used to log in, and so on. This data is not used to personally identify you.

3 How Your Information Is Used

Fbbet uses collected data only for specific and legitimate purposes. It is never used for unnecessary or harmful ends.

  • Account Management: To create and manage your account and ensure its security.
  • Payment Processing: To process deposit and withdrawal transactions and prevent fraudulent activity.
  • KYC Verification: To verify your identity and age and to meet legal obligations.
  • Service Improvement: To enhance your gaming experience and introduce new features.
  • Customer Service: To address your complaints and inquiries.
  • Responsible Gaming: To help identify problematic gaming behavior and provide assistance.
  • Legal Compliance: To meet regulatory requirements.
  • Marketing: To inform you of relevant offers and promotions with your consent (you can opt out at any time).

To opt out of marketing communications, you can contact Fbbet support at any time.

4 Data Retention & Security

Fbbet uses industry-standard security technology to keep your information safe. Our servers are hosted in secure data centers.

  • Encryption: All sensitive data is stored with AES-256 encryption.
  • SSL/TLS: All communication between the website and our servers is secured with SSL/TLS.
  • Access Controls: Only authorized personnel are permitted to access personal data.
  • Firewall: Advanced firewalls and security systems are active around the clock.
  • Regular Audits: Security measures are regularly reviewed and upgraded.

Your information is retained for a defined period as required by law. Even after account closure, some data may be kept for a specified time for legal reasons.

In the event of a data security breach, Fbbet will promptly notify affected users in accordance with applicable law.

5 Data Sharing Policy

Fbbet never sells your personal information. However, there are limited circumstances where sharing certain data may be necessary.

  • Payment Provider: Necessary information is shared with bKash, Nagad, or Rocket to process transactions.
  • Legal Authorities: We are required to provide information in response to a court order or a lawful request from law enforcement agencies.
  • Fraud Prevention: Information may be shared with relevant authorities to prevent fraud or money laundering.
  • Service Provider: Limited data may be shared with trusted partners for technical service purposes; they are not permitted to use it for any other purpose.

Outside of the cases listed above, Fbbet will never transfer your data to third parties. That is our commitment.

6 Cookies Policy

The Fbbet website uses cookies and similar tracking technologies to enhance your browsing experience.

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Helps us analyze website usage to improve our services.
  • Advertising Cookies: Used to show relevant offers. These can be disabled through your browser settings.

Most modern browsers include options to manage cookies. However, disabling cookies entirely may prevent some features of the website from functioning properly.

7 Your Rights

Fbbet believes you should have full control over your own data. That is why we provide you with the following rights:

  • Right to Access: You may request to see what information we hold about you.
  • Right to Rectification: You may request that any incorrect or outdated information be updated.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted (except where retention is required by law).
  • Right to Portability: You may request your data in a structured, portable format.
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
  • Right to Object: You may object to your data being used for marketing purposes.

To exercise any of these rights, contact the Fbbet support team. Requests are typically processed within 30 business days.

8 Protection of Minors' Data

Fbbet is strictly not for anyone under the age of 18. We do not knowingly collect data from minors.

If we become aware that a minor has submitted personal information, we will immediately delete that data and close the associated account. If a parent or guardian believes their child has registered on Fbbet, please contact our support team.

Keep minors safe from online gaming. Fbbet is committed to responsible gaming at all times.

9 Third-Party Services & Links

The Fbbet platform uses certain third-party services that help improve the quality of our offerings. These service providers operate under our guidelines and are not permitted to use your data for their own purposes.

  • Payment Gateway: bKash, Nagad, Rocket — for processing transactions. Each has its own privacy policy.
  • Game Provider: Limited data may be shared with various game studios to facilitate game operation.
  • Analytics Services: Used to analyse platform performance; no personally identifiable information is shared.
  • Customer Service Software: Used for managing support tickets and chat.

If Fbbet contains links to other websites, we are not responsible for their privacy practices. We recommend reading the privacy policy of any external site before visiting it.

10 Policy Changes & Updates

Fbbet may update this privacy policy from time to time. Changes may occur due to service updates, new legal requirements, or technological developments.

  • For significant changes, a notice will be posted on the platform and sent to your registered email address.
  • The "Last Updated" date will always be shown at the top of this page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you object to any changes, you will have the option to close your account.

Check this page regularly, or let our support team know if you would like to receive updates.

11 Contact Us

If you have any questions, complaints, or requests regarding our Privacy Policy, please reach out to our support team. We are always here to help.

  • Email: [email protected]
  • Support Hours: 7 days a week, 24 hours a day
  • Response Time: Typically within 24–48 hours

To submit a formal data protection complaint, please send it to us in writing via email. We will work to resolve it as quickly as possible in accordance with applicable law.

Our FAQ Page You can also find answers to general privacy questions here.

About Privacy FAQ

The questions our users ask most about the privacy policy

Yes, any NID, passport, or other identity document submitted to Fbbet is protected with AES-256 encryption. Only the authorized KYC team can access this information, and it is used solely for identity verification purposes.

Your mobile number is used only for account verification, security OTPs, and important notifications. Marketing SMS is not sent without your consent, and your number is never shared with third parties.

Most personal data is deleted after account closure. However, some information may be retained for a specified period to meet legal obligations, such as financial transaction records. Contact support for more details.

No. Your gaming history is completely private and confidential. It is used solely for account security and responsible gaming monitoring purposes, and is never disclosed to any third party without a legal order.

Absolutely. You can contact the Fbbet support team to request access to, correction of, or deletion of your data. Requests are typically processed within 30 business days.
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